Can I track my order?

Can I track my order?

Small Items 

You will receive your tracking details by email as soon as the courier has collected your order. You can also track your order at tracking.electrocity.ie.

Large Items 

Nationwide Delivery

For large items delivered outside of Carlow, Kilkenny & Waterford you will receive an email with your tracking details from the courier as soon as they have collected your order.

Carlow, Kilkenny & Waterford Delivery

Large items delivered within Carlow, Kilkenny & Waterford can be tracked by phoning 056 775 1717, choosing the warehouse (Option 5) and giving your name. 


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