Can I track my order?

Can I track my order?

Nationwide Delivery — Large Items 

Large items delivered outside of Carlow, Kilkenny & Waterford can be tracked by phone with the courier, Caulfield Transport, on 01 403 8500. You will need to provide your order number and name. 

Carlow, Kilkenny & Waterford Delivery — Large Items 

Large items delivered within Carlow, Kilkenny & Waterford can be tracked by phoning 056 775 1717, choosing the warehouse (Option 5) and giving your name. 

Nationwide Delivery — Small Items 

You will receive your tracking details by email. DPD will also be in touch by SMS where you can manage your delivery. 


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      There is no charge to collect your order from our Kilkenny, Carlow or Waterford stores.
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      We offer a ‘Click & Collect’ service free of charge at our stores in Kilkenny, Carlow and Waterford. Order your items online and collect them from our stores at a time that’s convenient for you. Once you’ve made your order we will pick your item from ...
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      Small Items If you are not home for delivery DPD will leave a note with details of where to collect your order. You can also rearrange delivery with DPD online, for more information visit the DPD help page. Large Items If you miss a delivery of a ...
    • Why is my delivery delayed?

      We aim to have your order delivered as fast as possible, but sometimes the delivery may take a little longer.  Special Orders  For some products, such as range cookers, it is not feasible to store all the variations available. Your product will need ...
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      At ElectroCity we strive to offer the most competitive & secure delivery service. Small items are delivered by DPD and delivered within 2 working days, provided that the product is in stock and the order is received before 11am Monday to Friday ...