If your product is under warranty and you want an engineer to come and look at a fault with your product, just call the manufacturer directly.

While it’s best to contact the manufacturer first, if you’d rather not, we’re also happy to help if you get in contact with us on live chat, by phone on 059 918 8069 or by email at help@electrocity.ie.

If you aren’t under warranty but you’ve purchased an extended warranty with Brightside you can call 01 866 6166 with the details of your plan. Don’t have your details to hand? Get in touch and we’ll help you track it down.