How long will my refund take?

How long will my refund take?

We'll refund you within 14 days of getting your item back, or of receiving proof that you've sent it, whichever is earlier. Refunds go back to your original payment method, and you'll get an email confirming when it's been issued.

After that, how long it takes to reach you depends on how you paid:

Credit/Debit Cards

It may take 3-5 days for your bank to process the refund on their side.

humm Finance

The refund will take 2-3 days for humm to process.

PayPal

PayPal refunds are instant if they're going back to your PayPal balance. If you paid by card with PayPal, refunds can take up to 14 days to come through.

Klarna

Klarna refunds any money you've paid within 7 days.

Bank Transfers

Timing depends on your bank's processing times, but most refunds to Irish accounts arrive within 3 working days.