Product Support
Understanding "At a Glance" Product Summaries
What is "At a Glance"? "At a Glance" is a short summary at the top of our product pages. It tells you why other shoppers like the product and what makes it useful in daily life. How it works Our AI looks at product details and customer feedback to ...
My product arrived damaged — what do I do?
We're really sorry to hear your item has arrived damaged. Send us photos of the damage to the product and the packaging (even if there are no obvious marks on the box) by email to help@electrocity.ie within 48 hours of receiving your delivery. Please ...
How do I arrange an engineer to look at my product?
Get in touch with us and we'll reach out to the manufacturer to arrange it for you. You can reach us on live chat, by phone on 059 918 8069 or by email at help@electrocity.ie. You're also welcome to book directly with the manufacturer's service team ...
How do I find my product serial number?
If you're getting in touch with us about a fault, please include your product's serial number. It helps us log the issue and get it sorted faster. The serial number is usually on the product itself. For example, on washing machines and fridge ...
Manufacturer Contact Details
Need help with your product? Find the contact details for the manufacturer below. You can scroll side-to-side to view more info. Online Help Email Phone Aarke https://www.aarke.com/support Acer https://store.acer.com/en-ie/ 01 437 8367 Adamo ...
My product isn't working – what do I do?
The first thing to do is check that there is a fault. Take a look through your product manual and quick start guide to make sure everything is as it should be. A lot of faults turn out to be a setting, a child lock or a transit bolt left in, and the ...